The 14-day right of withdrawal without giving reasons also applies in our Online Shop. You want to return the products? This is how it works:
For free return shipping*: Send us an email to firstname.lastname@example.org
*Currently, we can only offer you our logistics partner GLS as free return shipping.
1. Use the following slip as a return form and give us your delivery bill or order number: Return from.
At best, include your delivery bill with the package.
2. Pack your return items. Feel free to use the cardboard box you received from us. Please enter the following return address as the recipient for the return: 010digital GmbH, Flurweg 11, 82402 Seeshaupt, Germany.
3. Take the package to a parcel service of your choice.
In the case of a free return shipment to the nearest GLS parcel store.
4. Place a delivery order with tracking ID.
Please note: Keep the receipt with the shipment number for any queries.
5. You do not have to do anything more! On the day we receive your return, we will refund you the full purchase price according to the goods received via the payment method you used at the time of purchase.
Still questions about your purchase?
We at Yeelight hope to find a solution for you. It is important to us that your personal concern is resolved. Please contact us: